Privacy Policy | Golden Harbor Group

This Privacy Policy explains how Golden Harbor Group, Inc. (“Golden Harbor,” “we,” “us”) collects, uses and protects information when you visit goldenharbor.us, use our website assistant, or contact us.

1. Information we collect

Information you give us through our forms, our assistant, phone calls or email, such as:

Your name, business name, email address and phone number
Your website address and details about your business and goals
Anything else you choose to share in a message or conversation

We also collect standard technical information when you visit the site, such as your browser type, pages visited and approximate location, through analytics tools. We use it in aggregate to understand how the site is used.

2. How we use it

To reply to your request and arrange a call
To prepare an audit or proposal you asked for
To deliver services you hire us for
To improve our website and services

We do not sell your information, and we do not share it with other companies for their marketing.

3. Our website assistant

The assistant on our site is an AI system. To answer your questions, the text of your conversation is processed by our AI provider. If you share contact details with the assistant, a summary of the conversation is emailed to our team so a person can follow up. Please don't share sensitive personal, health or financial information with the assistant.

4. Service providers

We use trusted providers to run this site: website hosting, email delivery for our forms, analytics, fonts from Google Fonts, and an AI provider for the assistant. They process information only to provide their service to us.

5. Client information

Everything you share with us about your business, including strategy, finances and customer data, is treated as confidential. We show client work publicly only with the client's approval.

6. How long we keep it

We keep inquiry information for as long as needed to respond and follow up, and client information for the length of the engagement and a reasonable period after, or as the law requires.

7. Your choices and rights

You can ask us to show you, correct or delete the personal information we hold about you. California residents have additional rights under the California Consumer Privacy Act, including the right to know and the right to delete. To make a request, call us at 747 528 6592 or use our contact form.

8. Security

We use reasonable safeguards to protect your information. No method of storage or transmission over the internet is completely secure, so we can't guarantee absolute security.

9. Changes

We may update this policy from time to time. The date at the top shows when it last changed.

10. Contact

Golden Harbor Group, Inc., Glendale, California. Phone 747 528 6592, or our contact form.